5 November 2023 - 23:29

The review is biased-for example, because the guest has been incentivised to leave a positive review in return for a free or discounted stay, or where there are signals that the reservation was made for the sole purpose of inflating a person’s overall rating.The review violates Airbnb’s Content Policy-for example, it includes private or confidential information, discriminatory, violent or threatening content.In short, this means that a review may be removed if:

However, reviews do need to be honest and relate to a genuine reservation, and may be removed if they violate our Reviews Policy. Airbnb doesn’t moderate reviews before they’re published, and reviews are encouraged to be transparent.
